Welcome to our website! We highly value your satisfaction, and thus, we provide the following refund policy:
Refund Policy:
- Eligibility: You can request a refund within 15 days of purchasing the product.
- Application Channel: You can submit a refund request through the contact details or customer service email provided on our website.
- Refund Amount: We will refund the full amount you actually paid for the product.
- Refund Method: The refund will be processed through the same payment method used during the purchase. If you paid by credit card or debit card, it may take some time for the refund to appear on your statement or account balance.
- Return Responsibility: If the item needs to be returned, you will be responsible for the return shipping cost. Please ensure proper packaging and the item’s original condition when returning it.
- Refund Processing Time: Once we receive and verify your refund request and returned item (if applicable), we will process the refund as soon as possible. Typically, the refund processing time does not exceed 7 business days.
- Non-Refundable Items: Certain products or services may not be eligible for a refund. We will clearly communicate this before you make the purchase.
Please note that refund requests must be submitted within 15 days after the purchase, and requests beyond this period will not be accepted.
If you have any questions regarding the refund policy or need to submit a refund request, please feel free to contact our customer service team. We are committed to providing assistance!
Our address:2955 New Center Pt Colorado Springs CO 80922 US
Thank you for your support and understanding!